What we cover in 20 minutes
Four things, in roughly this order:
- What's broken. The tickets that sit, the answers you can't get, the thing that made you look this up.
- What you're paying. And how it compares to typical Dallas market ranges.
- What your contract says. Term, notice period, what leaving actually involves. Your agreement governs the specifics — we'll help you read it, not litigate it.
- Whether switching even makes sense. Sometimes the answer is renegotiate, don't switch. We'll tell you that too.
What to bring
Nothing is required. But three things make the 20 minutes go further:
- Your current monthly invoice
- Your contract, if you can find it
- A quick list of what's been going wrong — dates help, but "it's been months" works
What happens after
You get a short written summary of what we'd recommend — switch, renegotiate, or sit tight — and why. What a switch looks like in practice depends on your environment, so we won't promise timelines we haven't scoped. There's no follow-up sequence and no drip campaign. If you want a next step, you'll ask for it.
Not ready to book? Start with the free MSP Switch Kit or read how switching actually works first.